Chase Sapphire Reserve® Travel Insurance: What it Covers
One of the advantages of booking travel with a credit card is the built-in travel insurance you get. Not all cards’ travel insurance coverage is the same, however.
If you have the Chase Sapphire Reserve® credit card, know that it has some of the most comprehensive trip insurance coverage in the card business. Read on to understand the types of coverage you get when booking travel with your card.
What is travel insurance?
Travel insurance protects you if something goes wrong during your trip or before your trip that forces you to cut it short or cancel. You can buy travel insurance from third-party companies. But some credit cards, including the Sapphire Reserve, extend it to cardholders.
What the Chase Sapphire Reserve card travel insurance coverage includes
There are several components to the Chase Sapphire Reserve’s travel insurance coverage that cover everything from weather mishaps, to sudden illnesses, to lost luggage. To get this coverage, you must pay for your trip using your Sapphire Reserve card (or Chase Ultimate Rewards points).
1. Chase Sapphire Reserve trip cancellation coverage
Trip cancellation insurance covers you if you must cancel a prepaid trip before you leave. The Chase Sapphire Reserve card will pay you back up to $10,000 for the non-refundable parts of a covered trip you booked with your card. Your immediate family members are covered, too.
Covered circumstances include:
- Injury or sickness (experienced by you, travelling companion or immediate family member) if it prevents you from traveling.
- Severe weather that prevents a reasonable person from traveling.
- Military deployment.
- Terrorist action or hijacking.
- Jury duty that cannot be postponed.
- And more
Certain situations are not included (pre-existing health conditions, for example), even if they cause you to cancel your trip, so read your benefits package for coverage restrictions.
2. Chase Sapphire Reserve trip interruption coverage
Trip interruption insurance covers you if something goes wrong after you depart for your trip, forcing you to cut your travel plans short. It covers you and your immediate family members for up to $10,000 in prepaid, non-refundable travel expenses.
Covered circumstances are the same as those for trip cancellation (see list above). See the benefits guide that came with your card for restrictions.
3. Trip delay reimbursement coverage
The above two coverage types (trip cancellation and trip interruption) reimburse you for prepaid expenses. But what if a storm strands you during your layover and you have to pay for a hotel? This is where trip delay coverage steps in.
The Chase Sapphire Reserve will refund you up to $500 per each purchased ticket to cover “reasonable expenses” if your covered trip is delayed for a covered reason more than six hours. In other words, if you purchased tickets for you and your spouse with your Sapphire Reserve card, you can be reimbursed up to $1,000.
Covered reasons include:
- Labor strikes
- Equipment failure
- And more (see your benefits guide).
Covered expenses include:
- And more (see your benefits guide)
4. Lost luggage/Baggage delay benefit
What if you make it to your destination -- but your baggage doesn’t? The Chase Sapphire Reserve will reimburse you for replacing your bag’s contents. The coverage applies to checked baggage and carry-on baggage.
The baggage delay benefits kick in if your bag is delayed more than six hours. You can be reimbursed up to $100 per day for five days to purchase necessities like clothing, toiletries, etc.
Lost luggage coverage kicks in if the airline loses your bag permanently or severely damages it or its contents. You can be reimbursed up to $3,000 per lost bag, but there’s a lower coverage limit of $500 for valuables like jewelry and electronics.
There are plenty of restrictions on what’s covered, so read your benefits package. For example, don’t count on using lost baggages as an excuse to upgrade your camera or phone.
How to file a claim with Chase Sapphire Reserve travel insurance
Review your benefits package for instructions on filing a claim. In general, you’ll call customer service to request a claims form and get started with the process. You must submit your claim by a deadline -- 20 days for trip-interruption claims, for example.
To ease the claim-filing process and make sure you get the full reimbursement you’re entitled to, be sure to save all paperwork you collect while delayed or stranded: Your boarding pass, receipts for food purchased and proof of delay (such as a screenshot of the airline’s website or app showing your flight is delayed or cancelled).
Once your claim and supporting documents are submitted, you’ll be informed within 15 days whether your claim has been approved or denied. You’ll receive payment within 60 days.
Want to learn more about the Chase Sapphire Reserve's benefits? Read our review.
Editorial Note: The information related to Chase Sapphire Reserve® has been collected by Credit Cards House and has not been reviewed or provided by the issuer of this card.
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Editorial Note: Any opinions, analyses, reviews or recommendations expressed in this article are those of the author's alone, and have not been reviewed, approved or otherwise endorsed by any card issuer.