Revolutionizing Healthcare Operations: How St. Luke’s Hospital Harnessed Agentic AI to Overhaul Patient Care and Cut Millions in Costs
By PYMNTS September 17, 2026 Main Facts In an era where healthcare systems face mounting financial pressures, rising administrative bloat, and persistent staffing shortages, St. Luke’s Hospital in Kansas City, Missouri, has pioneered a transformative approach to patient engagement. Facing a staggering volume of roughly 400,000 monthly patient interactions—ranging from routine prescription requests to appointment…
