New Barriers to Consumer Justice: CFPB Overhauls Complaint System Amid Accusations of Corporate Favoritism
WASHINGTON — In a policy shift that has ignited a firestorm of controversy among consumer advocates and privacy experts, the Consumer Financial Protection Bureau (CFPB) announced a series of restrictive changes to its consumer complaint database on June 24, 2026. The move, which the agency frames as a necessary measure to “restore integrity and utility”…
